COVID-19: Information you Can Trust

COVID-19 HOTLINE: 509.769.2215

Testing Information & Reporting

If you, or a loved one, have symptoms of COVID-19, please visit Tri-State Minor Care where a provider will evaluate your symptoms to determine if it is appropriate to administer a COVID-19 test. 

Tri-State Minor Care’s hours of operation are Monday – Friday, 7:00am – 7:00pm, and Saturday, 8:00am – 4:00pm. These hours are subject to change. 

Most insurance companies cover the cost of a COVID-19 test. If you are concerned about cost or coverage, please reach out to your insurance company. Patients will be charged for their visit to Tri-State Minor Care, as well as the processing fees involved with testing. 

If you are asymptomatic, you must have an order from Washington State Public Health to be tested. 

If you are tested for COVID-19, you must self-isolate until your tests results return. Once you receive your results, your provider will tell you what your next steps are. 

Patient & Visitor Gudelines

In an effort to keep everyone safe, please take note of, and follow these guidelines while visiting loved ones at Tri-State Memorial Hospital.

  • Visitation only allowed for admitted Inpatients.
    • Only one visitor is allowed with each patient unless special arrangements have been made.
    • Once a visitor leaves the hospital, they will not be allowed to re-enter the same day. 
    • A visitor is a only allowed to visit a patient once per day.
    • Visitors under the age of 18 are not allowed.
  • Visitors are not allowed to accompany patients for any Outpatient appointments or in the Emergency Department unless special arrangements have been made.
  • Everyone will be screened for COVID-19 prior to entry, this includes a small questionnaire and a temperature check.
  • Wash or sanitize your hands before entering and leaving a patient’s room.
  • Masks are required at all times.
  • Cover your coughs and sneezes with a tissue or your elbow.
  • Maintain social distancing of 6ft or more.

Each patient in Inpatient or Emergency is allowed one visitor per day. Once the visitor leaves the inside of the hospital, they are not allowed to return. They will be asked to come back the next day. All visitors must enter through the Admissions entrance. Please see the visitor Entry Map to find the appropriate entry point.

Your caregiver will be contacted when you are out of surgery. Once you are out, your caregiver may return to the hospital, go through screening, and then stay in your room with you. They are required to leave when visiting hours end at 9:00pm.

Tri-State Memorial Hospital: Ready To Serve

Tri-State Memorial Hospital is prepared to treat everyone who may have had their medical care disrupted during the pandemic. We encourage everyone in our community to make a promise to reach out to your doctor and not neglect your health. The health of you and your family is our top priority.

Tri-State Memorial Hospital offers a safe environment for our patients – we did so prior to COVID-19 and we continue to do so. In the midst of a crisis, there are opportunities to improve and become more innovative. While our clinics are safe, we have initiated new models of care that are here to stay, including telehealth services.

At Tri-State Memorial Hospital, we pride ourselves on being a community and family-oriented hospital. We will continue to keep everyone informed as changes develop. As these changes occur, one thing will not change: Tri-State Memorial Hospital stands united, and ready to serve you.


Tri-State Emergency is a safe place for anyone needing emergency healthcare. We are open 24-hours a day, 7-days a week.

Family Practice

Our primary care providers at all three Family Practice locations are ready to serve and care for patients of all ages.

Minor Care

Tri-State Minor Care is seeing all non-life threatening illness and injuries while also being the testing center for COVID-19.

Trusted Resources


Frequently Asked Questions

COVID-19 was first detected in Wuhan, China, in December 2019. On January 30, 2020 the International Health Regulations Emergency Committee of the World Health Organization declared the outbreak a “public health emergency of international concern.”

The virus is thought to spread mainly from person-to-person. This is between people who are in close contact with one another (within about 6 feet) and through respiratory droplets produced when an infected person coughs or sneezes. If you believe that you may have the coronavirus, after calling to notify your primary care provider, follow these best practices from the Center for Disease Control and Prevention.

The most common symptoms include fever, cough, and shortness of breath. If you have developed symptoms and have been in close contact with a person known to have COVID-19 OR you have recently traveled from an area with widespread or ongoing community spread of COVID-19 please call your primary care provider or call the Washington State Department of Health at 1-800-525-0127.

  • Stay home, except to get medical care. People who are mildly ill with COVID-19 are able to isolate at home during their illness. Do not go to work, school, or public areas, and avoid using public transportation.
  • Separate yourself from other people and animals in your home. Stay away from others as much as possible. You should stay in a specific room away from other people. You should also use a separate bathroom if one is available. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.
  • Call ahead before visiting your doctor. If you have a medical appointment, call the healthcare provider and tell them you have, or may have, COVID-19. This will help the healthcare provider’s office take the appropriate steps to keep other people from getting infected or exposed.
  • Wear a facemask out in public. You should wear a facemask even if you are not feeling sick. To find answers to frequently asked questions regarding cloth face coverings, please visit the CDC’s website.
  • Cover your coughs and sneezes. Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can. Immediately wash your hands with soap and water for at least 20 seconds, or if soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Clean your hands often. Washing your hands with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • Avoid sharing personal household items. Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. After using any of these items, they should be washed thoroughly with soap and water.
  • Clean all “high-touch” surfaces every day. Clean and disinfect, practice routine cleaning of high touch surfaces. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables.
  • Monitor your symptoms. Seek prompt medical attention if your illness is worsening (e.g. difficulty breathing). Call your doctor before you seek care. Ask your primary care provider to call the local or state health department.