COVID-19: Information you Can Trust
COVID-19 HOTLINE: 509.769.2215
Testing Information & Reporting
If you, or a loved one, have symptoms of COVID-19, please visit Tri-State Minor Care where a provider will evaluate your symptoms to determine if it is appropriate to administer a COVID-19 test. If you have a primary care provider, please call your provider to have a COVID-19 test ordered to be administered at Tri-State Minor Care.
Tri-State Minor Care’s hours of operation are Monday – Friday, 7:00am – 7:00pm, and Saturday, 8:00am – 4:00pm. These hours are subject to change.
Most insurance companies cover the cost of a COVID-19 test. If you are concerned about cost or coverage, please reach out to your insurance company. Patients will be charged for their visit to Tri-State Minor Care, as well as the processing fees involved with testing.
If you are tested for COVID-19, you must self-isolate until your tests results return. Once you receive your results, your provider will tell you what your next steps are.
Patient & Visitor Gudelines
In an effort to keep everyone safe, please take note of, and follow these guidelines while visiting loved ones at Tri-State Memorial Hospital.
- Everyone will be screened for COVID-19 prior to entry, this includes a small questionnaire and a temperature check.
- Wash or sanitize your hands before entering and leaving a patient’s room.
- Masks are required at all times.
- Cover your coughs and sneezes with a tissue or your elbow.
- Maintain social distancing of 6ft or more.
Inpatients are allowed one visit per day, except under special circumstances with prior approval.
- Only one visitor is allowed with each patient unless special arrangements have been made.
- Once a visitor leaves the hospital, they will not be allowed to re-enter the same day.
- A visitor is only allowed to visit a patient once per day.
- Visitors under the age of 18 are not allowed.
Emergency Department patients are allowed one visitor who must wear a mask at all times within the facility.
For outpatient appointments (including radiology, lab, and primary care):
- One visitor is allowed to escort the patient to the reception and then the visitor must leave.
- Visitors are not allowed to accompany a patient past the reception area.
- For outpatient procedures, visitors will be asked to wait in their vehicles until the care team asks to them to return.
Tri-State Memorial Hospital: Ready To Serve
Tri-State Memorial Hospital is prepared to treat everyone who may have had their medical care disrupted during the pandemic. We encourage everyone in our community to make a promise to reach out to your doctor and not neglect your health. The health of you and your family is our top priority.
Tri-State Memorial Hospital offers a safe environment for our patients – we did so prior to COVID-19 and we continue to do so. In the midst of a crisis, there are opportunities to improve and become more innovative. While our clinics are safe, we have initiated new models of care that are here to stay, including telehealth services.
At Tri-State Memorial Hospital, we pride ourselves on being a community and family-oriented hospital. We will continue to keep everyone informed as changes develop. As these changes occur, one thing will not change: Tri-State Memorial Hospital stands united, and ready to serve you.
Frequently Asked Questions
COVID-19 was first detected in Wuhan, China, in December 2019. On January 30, 2020 the International Health Regulations Emergency Committee of the World Health Organization declared the outbreak a “public health emergency of international concern.”
COVID-19 is thought to spread mainly from person-to-person. This is between people who are in close contact with one another (within about 6 feet) and through respiratory droplets produced when an infected person coughs or sneezes.
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Some symptoms may include:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Get vaccinated. You should get a COVID-19 vaccine when available to you. Authorized vaccines can help protect you from COVID-19.
- Wear a facemask out in public. You should wear a facemask even if you are not feeling sick. To find answers to frequently asked questions regarding cloth face coverings, please visit the CDC’s website.
- Social distance, inside and outside your home. Avoid close contact with those who are sick and keep your distance of 6 feet away from others at all times.
- Avoid crowded spaces. Being in crowded areas like restaurants, bars, fitness centers, or movie theaters can put you at a higher risk for COVID-19.
- Clean your hands often. Washing your hands with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
- Cover your coughs and sneezes. Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can. Immediately wash your hands with soap and water for at least 20 seconds, or if soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
- Clean all “high-touch” surfaces every day. Clean and disinfect, practice routine cleaning of high touch surfaces. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables.
- Monitor your symptoms. Seek prompt medical attention if your illness is worsening (e.g. difficulty breathing). Call your doctor before you seek care. Ask your primary care provider to call the local or state health department.